Positive Motivation in a Difficult Economy

January 21, 2009

positive2601

The New Year has begun, and many people have set new goals for themselves and their businesses. Unfortunately, the news and media continue to tell us how difficult the economy is going to be in 2009.

Employers are expecting their teams to be energetic and loyal; however, the reality is that they are scared. The messages they receive from the media, and the reality of companies down-sizing leaves many with a sense of insecurity and fear.

Now, more than ever, it is imperative that each company strive towards maximizing resources and increasing productivity.  This is impossible without a genuine commitment and positive attitude from each member of a team.

But how can companies achieve this haven of enthusiasm and excellence within an unstable economic environment? We believe employers should look for ways to strengthen the motivation level and address this issue head on.

Imagine your office as a stadium where the game of business is played everyday. The winners can include clients, co-workers, as well as the profits of the company.

Now imagine the owners and executives as “coaches,” to build on this sports team analogy.  A coach owns the burden of victory, but must lead his/her team effectively in order to achieve it.  The coach cannot do it alone.

When possible, it is helpful to implement strategies that can offer concrete measures of security. Employers can implement various incentive plans, Goal and Business Strategy partnerships, Employee Recognition Programs and practicing candid 360 communication techniques.

But one of the least-costly and maybe most effective ways a coach and employer can drive towards winning is with positive motivation. Employees work hard for companies where they feel encouraged, challenged and energized about what they do.

Creating an environment that not only motivates but has a true measurement of success can be achieved by implementing the following sports/business tactics:

  • Motivational Coaching Moments - Leadership is about leading others to greatness and giving them the tools they need to be a producer. Not only showing them the way, but being there through thick and thin will create loyalty and pride in who they are and what they do. Each player brings different talents to the game, and the coach is responsible to put the players in the position that will capitalize on the strengths with the biggest impact on the company.
  • Goals with Deadlines and Keeping Score - Treat each quarter of the year like a quarter of a game - assess the “score” by which goals have been reached. SMART goals are Specific, Measurable, Attainable, Realistic, and Timely. Each goal insight helps the team move toward what needs to be accomplished. By keeping score, employees can definitively know how they did compared to the expectation. Feedback and quantitative numbers are benchmarks to success and track employees’ progress.
  • Making Fans - Nothing makes one feel better than an unsolicited recommendation or Letter of Reference. Creating a Scrapbook or Wall of Fame enables others to read what an impact various company players have done to make a difference.
  • Review past plays -  History teaches us what has and has not worked, as well as provides insightful details to the market place. We have been in a recession before, and I am sure that we will be again. Reviewing various techniques and strategies can catapult solution-based thinking when others are wallowing in the problem.
  • Be Clear on the Rules - As with the Coaches and Referees, Executive Team members are charged with the rules of engagement and due diligence to provide Operational excellence to their clients, co-workers, and service partners. By providing the game rules, players know what they are to accomplish, what they are responsible for, and how they will be measured. To win the game, open communication along with specific directives are necessary for the team.
  • Healthy Competition (”LY” or local rivalry) - Bottom  line, everyone loves to win! Healthy competition drives the motivational process and can define success.  Knowing what was accomplished by others that are respected in the field, can provide a standard for defining a “winner.”
  • Overall Inspiring Atmosphere - Some employees or players perform better with positive encouragement.  A “pat on the back” or verbal and non-verbal recognition for a job well done can go a long way. Creating “What a WOW!” programs enable employees to recognize themselves and others for doing a great job. Sometimes posters or motivational sayings boost team spirit, create energy, and inspire action.
  • Celebration - A group gathering to celebrate both large and small successes sends a message of team work and recognition. Ice cream parties or bowling outings can develop not only professional but personal relationships as well. Continued bonding experiences communicate a message of unity and thanksgiving that have proven to bring teams together and produce more effective results.

As mentioned before, we all like to win, yet more importantly we want to know that we played a good game, gave it our all, and had a GREAT TIME. With the Superbowl around the corner, create your own championship team and raise the motivation and the productivity in 2009.

kimfollisauthor2

Delta Dallas Services

January 20, 2009

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Dallas’ Resource for Staffing Solutions for over 25 Years

Since 1983, we’ve provided hundreds of companies in the Dallas/Fort Worth Metroplex with full-time and supplemental staffing solutions, human resources consulting and training, leadership and customer service training, and workforce consulting.

Our services include:

  • Accounting and Finance Staffing — Controllers, Accounting Managers, Staff Accountants, Bookkeepers, Accounting Clerks (A/P, A/R, collections), Tax and Payroll Professionals, Analysts (Financial, Budget, Credit), Projects (Revenue, Budget and Forecasting, Financial Reporting, Year-End)
  • Administrative Staffing — Executive Assistants, Administrative Assistants, Office Managers, Word Processors, Receptionists, Data Entry Clerks, File Clerks, General Office Clerks, Human Resource Professionals, Marketing Professionals
  • Call Center Staffing — Customer Service Representatives (Inbound, Leads, Supervisors), Call Center Operations, Data Entry Clerks, Sales Representatives (bilingual candidates available for all positions)
  • Additional Services — Human Resources Consulting and Training, Leadership and Customer Service Training, Call Center Consulting Services

Delta Dallas 100% Guaranteed | Serving Dallas Over 25 YearsOur process has been refined over the years to ensure that we consistently provide our clients with the right candidates. We’re so confident in our services that we offer a 100% guarantee:

  • 90-day satisfaction guarantee on direct hires.
  • 8-hour guarantee on supplemental/contractors.

We’re committed to the success of both our clients and candidates, and take the necessary steps to ensure that we match the right candidate with the right employer. Contact us today at 972-788-2300 and let us put our experience to work for you.

TIPS to hiring A Players During Tight Economic Times

January 20, 2009

tipsforhiring260

In today’s market companies are wanting to do more with less.  Selecting the type of “A” Player employee that can help grow your business as well as contribute in a variety of ways is a hot topic for business leaders today. Not only are the concrete skills and abilities of an employee critical to success, soft skills are what companies are finding make the difference between the “A” and “B” players.  Below are TIPS for success in 2009 to increase your ability to attract the stars.

Guidelines to Hiring:

Do not Settle -  “A” players are out there. Know what are “must-haves” for the position and stay true to your expectations.

Beware and investigate -  Due diligence with information gathered will separate the truth from perception of the truth. Do not take everything that the candidates say at “face value.”  In other words, it is very easy for candidates to fall back on “lay offs” or “reorganization” or “downsizing” as reasons for leaving, thinking that hiring authorities will not verify.  It is your responsibility to confirm the details.

Time kills deals - “A” players do not last long in any economy, and companies who are ready to get what they want are making timely decisions and not thinking twice.

Sell the Sizzle - “A” players are being pursued by multiple opportunities, and you have to be competitive in presenting why they should come to work for you. Be prepared to answer questions that include: What makes their position impressive?  Why would someone want to work for their company? What sets you apart from their competitors?  You need to be passionate about the company and give the “A” players a reason to pick you and your opportunity.

You get what you pay for - Be prepared to be competitive with your “A” player candidate in terms of compensation, benefits, job responsibilities, and role within the company. Companies need to realize the investment that they are making today will serve them well in the future. Yes, companies are being fiscally frugal, but cutting cost with a potential of higher returns is not a recommended strategy.


What To Look for in an “A” Player:

Be open minded to the definition on an “A” player - Consider core strengths and well as experience to evaluate how the candidate will impact your company. Looking outside of the normal mold of the job description when reviewing resumes of candidates can present great potential.

Commitment to success and positive thinking - You want to hire an individual who has a natural inclination towards personal excellence and determination towards problem solving

Ability to wear different hats - Select candidates who can contribute to your company in multiple ways.

Right “FIT” for any job means having core characteristics - Company culture encompasses various facets that can make or break the employment relationship . Energy level, communication style, problem solving ability, past behavior in the work place, occupational interests, and way of thinking and doing business needs to be addressed in identifying “A” players.

kimfollisauthor3